“Customer first, quality first, reasonable price, abide by the contract” is the tenet we have been insisting on. It is the goal of Tianfa people to do our best to provide customers with the most satisfactory service.
1. Purpose of the training：our training services are designed to give our customers the expertise they need to use and maintenance equipment. 2. Customer training value: 2.1. Rapid response and decision-making, thanks to increased knowledge of technology, operation and maintenance; 2.2. Reduced downtime due to better asset and plant management; 2.3. Higher availability of power generation equipment; 2.4. Reduction Maintenance problems; 2.5. Due to the well-trained staff, achieved better risk management; 2.6. Increased job satisfaction of field operators; 2.7. Get TF certification.
Pre-sales service: 1.1. Correct selection of generator sets; 1.2. Installation recommendations and technical information; 1.3. Meet the user's special design. 2. In-sale service: 2.1. Installation and use of technical support; 2.2. Installation and commissioning; 2.3. Installation evaluation. 3. After-sales service: 3.1. Technical training; 3.2. Three guarantees maintenance; 3.3. Repair parts; 3.4. User training; 4. Life-long service: 4.1. Maintenance service; 4.2. Technical consultation; 4.3. 5. Three guarantees of products: 5.1. Provide free installation instructions according to user requirements; 5.2. Unit installation completed.