Customer Service
Customer service
1. Pre-sales service: 1.1. Select the generator set correctly; 1.2. Installation suggestions and technical information; 1.3. Meet the user's special design. |
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2. In-sale service: 2.1. Installation and use of technical support; 2.2. Installation and commissioning; 2.3. Installation evaluation. |
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3. After-sales service: 3.1. Technical training; 3.2. Three-guarantees repair; 3.3. Repair parts; 3.4. User training; |
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4. Lifelong service: 4.1. Maintenance services; 4.2. Technical advice; 4.3. Accessories supply. |
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5. Three guarantees of products: 5.1. Provide free installation instructions according to user requirements; 5.2. After the unit is installed, provide users with a free installation guide and training and debugging; 5.3. Provide three-guaantees repair service to users according to the three guarantees regulations. |